The Case for a Mandatory ACS: Count on Americans to Get It Right

By Terri Ann LowenthalCensus Project Co-Director Terri Ann Lowenthal

I have to start today’s census musing with an apology of sorts. It occurred to me, as I relay Appropriations Committee proceedings with tongue firmly in cheek, that some readers might think I do not like fish. Or, to be more precise, that I do not appreciate the importance of the fishing industry and coastal zone preservation. Au contraire, mon amis: I love the fishermen (oops, sorry; channeling you-know-who for a moment there), regularly consume fish, and live in a coastal state myself. It’s just that, when one is waiting patiently for a sign — any sign — that lawmakers appreciate the fundamental importance of a successful census and reliable data to the very foundation of our democracy, and the conversation keeps turning to counts of, um, fish, one can become despondent over the possibility that the nation’s largest, most inclusive, and most complex civic activity will get the short end of the budget stick. Again.

I had to get that off my chest before the Senate Appropriations Committee takes up the Census Bureau’s Fiscal Year 2017 funding bill (Commerce, Justice, and Science, or CJS) this week. As CJS Subcommittee Chairman Richard Shelby (R-AL) helpfully noted when Commerce Secretary Penny Pritzker testified in March, the largest chunk of new money for department programs is for 2020 Census planning.

The total request for the 2020 Census is $778 million; related activities, such as the new enterprise data processing system and geographic system updates, will support that effort. The Census Bureau also needs $251 million for the decennial census’ conjoined twin, the American Community Survey (ACS), to maintain a reliable sample size and continue researching new methods that will make it easier for the public to respond — a primary congressional goal.

Chairman Shelby told the Secretary that he is worried the Census Bureau is behind schedule in meeting its milestones to prepare for the census. Vice Chairwoman Barbara Mikulski (D-MD) reminded everyone that past enumerations have been plagued by “techno-boondoggles” (I did not make up that word), but that an accurate census remained the top goal. We will wait with baited (a fishing term!) breath to see how much money the committee is willing to spend on the bedrock of the nation’s democracy, but I find it hard to grasp how cutting the budget at this point will move the needle in the right direction.

At the March hearing, Sen. James Lankford (R-OK) engaged the Commerce chief in the most substantive discussion about Census Bureau programs. In 2012, then-Rep. Lankford helped steer his House colleagues off the cliff into a data black hole, by championing an amendment to eliminate the ACS entirely. His distaste for the survey — whose results help guide the allocation of billions of dollars through other parts of the same appropriations bill, she said without a hint of irony — seems not to have waned; he offered, and then withdrew, an amendment to make ACS response voluntary during consideration of last year’s CJS bill.

This year, the Senator pressed Secretary Pritzker for information on Census Bureau research into making the ACS a more pleasant experience for households fortunate enough to be selected for the nation’s premier survey on the well-being of our communities. Okay, he didn’t exactly say it that way. Nevertheless, we haven’t heard much about the “2015 Summer Mandatory Messaging Test,” so perhaps it would be helpful to consider the findings before lawmakers think again about relieving put-upon Americans of their duty to answer a few queries confidentially for the common good.

Using the September 2015 ACS sample as a test-bed, the bureau evaluated the consequences of several design and messaging changes to ACS materials (e.g. envelopes, questionnaire, reminder postcard, etc.). The modifications included “softening” (by wording choice, visually, or both) or even removing the mandatory response tagline (which currently reads, “Your response is required by law.”) from some or all of the mailings, and highlighting the survey’s importance and benefits.

But before we look at the results, let’s take a quick trip down memory lane, to when lawmakers first got the itch to let Americans opt out of a civic duty that helps ensure a fair, equitable, and informed society. In 2003, at the direction of Congress, the Census Bureau tested the implications of making the ACS a voluntary survey. The outcome was not pretty: mail response rates would plunge; costs — and, ironically, the burden on the public — would rise significantly ($90+ million/year, according to the latest estimate), due to greater reliance on more costly telephone and door-to-door follow-up and the larger sample size necessary to compensate for lower response; and data reliability for smaller communities (towns! neighborhoods! rural counties!) and smaller populations (people with disabilities! veterans! ethnic subgroups!) would drop, perhaps beyond the point of acceptability.

The findings were so stark that Congress barely said another word about mandatory response for almost 10 years. (Our Canadian friends, however, apparently didn’t get the memo. Former Prime Minister Stephen Harper’s Conservative Party pushed through a bill to make their census long form voluntary. Predictably, the renamed 2011 National Household Survey was a data disaster for less populous and geographically smaller areas. The outcry from the business community, municipal officials, and policy researchers was loud enough to prompt a swift restoration of the mandatory survey when Prime Minister Justin Trudeau took office last fall.)

The Census Bureau’s 2003 test and Canada’s experience provided consistent evidence of what Congress and the nation would lose if ACS response were voluntary. Never ones to be deterred by a universally panned idea, however, House Members voted three times to make ACS response optional; Senators, fortunately, refused to go along.

The Census Bureau is taking congressional concerns about the ACS’s perceived intrusiveness seriously. It has consulted with the best survey experts in the business and is researching ways to replace some survey questions with data from other government datasets (administrative records) and ask others less frequently. Then there is last year’s test of design modifications and different ways to convey that response is mandatory.

And whadda’ya know? The experimental design that strengthened the mandatory message and added a plug about the importance of the survey yielded the best outcome in terms of response rates, data reliability, and cost, even compared with the current materials. Self-response and final response rates were “significantly” higher, leading the bureau to project cost savings of $7.3 million per year and better data reliability (i.e. reduced margins of error in the data, which is, after all, derived from a sample). In fact, if the bureau continued to spend the same amount of money on the survey, it could increase the sample size by 4.7 percent, thereby reducing margins of error even more. (If the bureau reduced the sample size but maintained current data reliability, costs would drop even further.)

On the flip side, experimental designs that diminished the emphasis on mandatory response yielded, almost across the board, “significantly” lower response rates. If that were to happen, the Census Bureau would have to decrease the sample size by up to 12 percent, resulting in worse data, or increase the sample size by up to 11 percent to maintain data reliability, at an additional cost of up to $42 million. In other words, pick your poison: pay more, or risk more unusable data, all in the name of keeping the survey mandatory but not letting Americans in on the secret.

Here’s what I think. Most Americans are willing to do their part in support of a strong democracy and good governance. Tell them clearly and honestly why what you’re asking them to do is for the public good, and demonstrate that you don’t take their cooperation lightly and will not abuse the privilege, by continuously innovating and having some faith in your most important customer — the American people.

Congress, are you listening?