My Lucky Day (A real ACS household in the family!)

Census Project Co-Director Terri Ann LowenthalBy Terri Ann Lowenthal

I’m so excited; I might jump right out of my skin!

My dad just called from Connecticut. “Terri,” he said breezily. “We just got something in the mail from the Census Bureau. It’s called the… let’s see… the American Community Survey.” My heart soared!

Dad (age 83) seemed to appreciate the importance of the mailing they received. But I launched into my speech anyway. I described how special my parents were — one of only 295,000 households in the whole country to get the world’s premier survey each month. How the data are used by businesses, their local and state governments, federal policymakers. Everyone! Okay, he really didn’t need much convincing, but I had to practice my pitch.

“The ‘postcard’ I have says we can do this online,” dad said. He, who has never used a computer in his life (doesn’t even have a cell phone), started reading off the URL. I confirmed that would probably be the easiest way to respond; mom (age 81) is quite computer-literate. Sensing my glee at encountering a real, live ACS household, dad suggested they could wait until I came home for Passover in two weeks, so I could enjoy the experience with them. “NOOO!!! You really should do it now,” I counseled, explaining how the Census Bureau would have to send another letter, perhaps with a paper form, or even telephone for their responses, if they waited too long.

“Okay, well, your mother is busy tomorrow, but we’ll set aside some time the next day to do this.” Such a civic-minded person, my father.

There was one more question: “So, if we do this on the computer, how do they know that it’s us entering the information?” Good question, dad-with-the-engineer’s-mind. I ticked off facts about unique identifiers, barcodes and geo-coding each address to an exact location, which in the low-tech speak for which I am well known probably amounted to, “Trust me, they know what they’re doing.”

I can’t wait to hear about their survey-responding experience when I see them in a couple of weeks. But if they start complaining about nosy or ridiculous questions, I’m sending them straight to the Census Bureau’s new (relatively) Respondent Advocate. (I’m looking at you, Tim Olson.)

As I hung up the phone, I thought back to when my then 11-year-old daughter was crushed when we didn’t get the 2000 Census long form. Probably the only person in the entire U.S. of A. to feel let down by this omission. (“No, we can’t trade with a neighbor who might have received one.”)

People get excited for different reasons. Hey, whatever floats your boat!

A Salute to Our Veterans (Courtesy of the ACS)

by Terri Ann LowenthalTerri Ann Lowenthal

Let me start with a timely salute to our nation’s veterans. All 21 million of them, including 2.4 million African American and 1.2 million Hispanic former service members. Shout-outs to Killeen, Texas, and Clarksville, Tennessee, where veterans comprise a quarter or more of local residents. Hats off to the more than nine in ten veterans with a high school diploma — a greater proportion than the general population. And is it any wonder that these patriotic fellow citizens are twice as likely as non-veterans to hold a job in public administration?

Oh, sorry, I digress from the focus of this blog. But really, people, it’s important that we know this stuff — and more — about those who defend our freedoms. About three-quarters of our living military veterans served worldwide while the country was at war. More than a quarter of both Gulf War and post-9/11 era vets live with a service-connected disability. Nearly 30 percent of veterans reside in rural areas, but rural vets represent 41 percent of those enrolled in the VA health care system. Veterans in rural communities are more likely to have at least one disability compared to non-veteran rural dwellers.

Raise your hand if you know where I’m going with this. That’s right: a lot of what we know about our veterans comes from the Census Bureau’s American Community Survey (ACS). Businesses, nonprofits, and federal, state and local leaders use ACS data to understand and address the needs of veterans — from job training and employment assistance, to health care, to housing, and more. Who among us wouldn’t want that for our former soldiers?

So why, oh why, in the words of Rep. Jeff Duncan (R-SC), sponsor of a bill to cancel the ACS (and just about every other Census Bureau program), are Americans “fed up with these mandatory census surveys and [they’re] asking us to stop the harassment”?

Ummm, no, they’re not. Okay, maybe a few are grumbling. According to the Census Bureau’s new cheerleader for harassed Americans (officially called the Respondent Advocate), roughly 60 percent of households answer the ACS without any prodding at all. With a little encouragement and explanation, by phone or in person, the response rate jumps to 97+ percent (weighted). Of the 3.54 million households in the 2012 ACS sample, less than 8,000 refused to participate (and no one, I can assure you, was hauled off to jail). Let’s see: that’s a refusal rate of (drumroll) two-tenths of a percent. The 535 members of Congress were so deluged with anti-ACS complaints that they sent the bureau (another drumroll, please) 187 letters on behalf of distraught constituents over the past 18 months.

Sure, the ACS questions could use a systematic review and some fine-tuning; thorough training will help ensure positive interaction between survey takers and responding householders. I suspect the Census Bureau has been a little behind the eight ball in acknowledging thoughtful concerns about parts of the survey; it’s finally on the right track, I think. More on these efforts in my next blog.

But let’s stop pretending: ACS critics aren’t falling on their data swords for countless (no pun intended, census fans!) Americans abiding stoically in the shadow of government overreach. Ideology — namely, a belief that government can require little of the governed, coupled with an aversion to the sort of federal assistance dispensed on the basis of ACS data — is driving the campaign to weaken (with voluntary response) or eliminate the survey.

And that’s okay. (Yes, you read that correctly.) If you don’t believe that government has a fundamental interest in producing objective, comprehensive data to inform and guide decision-making, go ahead and make your case. Explain and defend the consequences or propose a practical alternative. Just please drop the cover of phantom citizens cowering behind mailboxes, dreading a nosy questionnaire and the prospect of devoting an hour of time to help the world’s greatest democracy function smartly. Most Americans, it seems, are wiser than you think. And they all love our veterans.